New for Gratitude Month: Retaining Healthcare Team Members During “The Great Attrition” White Paper
Real-time recognition is the driving force of the Wambi platform. Our holistic solution impacts patients, frontline staff, and every member of your organization.
Our innovative employee recognition solution leverages gamification to positively transform the employee experience. Calculate your ROI, explore data insights, and read more about our success stories.
From illuminating case studies to interactive workbooks, improve overall well-being and inform cultural best practices at your organization with these essential healthcare resources.
Embrace joy…in small moments. Embrace joy…in challenging times. Embrace joy…in celebrations & traditions. Embrace joy every day.
“If you want to lift yourself up, lift up someone else.”
We believe in the power of relationships. From our clients to patients and their families to industry thought leaders, some of Wambi’s most indispensable champions serve on our Executive Advisory Council and Patient & Family Advisory Council. By elevating the voices of those impacted by our work through these partnerships, we benefit from their gifts of professional expertise and wisdom, diverse industry knowledge, and personal experiences.
As Executive Champion of these councils, Wambi’s Chief Clinical Officer, Dr. Bonnie Clipper, understands the value of their voices: “A leader is not only the people in the C-Suite, its not only the directors and the managers; it’s charge nurses, it’s supervisors, it’s shift leaders…it’s everyone calling out the good work that’s being done. It’s recognizing all that effort.”
These trusted connections springboard Wambi to fly higher, faster.
Dr. Fermin Barrueto, Jr., MD, MBA
SVP, Chief Medical Officer | University of Maryland/ Upper Chesapeake Health
Dr. Fermin Barrueto has been the Chief Medical Officer at University of Maryland Upper Chesapeake Health (UM UCH) since July 2016. Prior to this appointment, he had served as the regional director and chair for the Department of Emergency Medicine at UM Upper Chesapeake Health since 2008. In this capacity, he oversaw the emergency departments at UM Upper Chesapeake Medical Center in Bel Air and UM Harford Memorial Hospital in Havre de Grace.
Double board certified in emergency medicine and medical toxicology, Dr. Barrueto also served as a clinical associate professor for the University of Maryland School of Medicine Department of Emergency Medicine, where he taught the toxicology curriculum for emergency medicine residents.
Elizabeth Paskas, MBA, MSN, RN, NE-BC, CPXP
Chief Patient Experience Officer at Hackensack Meridian Health
Elizabeth is a leader with an outstanding record of achievement, who is passionate about quality and patient experience. Her departments have consistently achieved high patient and employee satisfaction. Elizabeth oversees the collection, analysis and translation of consumer qualitative and quantitative intelligence to strategically design deployment programs, policies with standard operating procedures and/or practices that achieve the service excellence strategy of the organization to create exceptional human experiences.
Elizabeth is currently responsible for the research, design and acceleration of adoption of best practices and innovation integrating the science behind the human experience of care across the Network. She oversees a coaching model including the education required to execute and sustain results. Elizabeth oversees the Consumer Services which includes the Advocacy Program, an Experience Call Center, complaint management, service recovery and centralized consumer communication functions.
UM Upper Chesapeake Health is a two-hospital organization and part of University of Maryland System. We strive to deliver an exceptional care experience for every person, every encounter, and every day through cultural behaviors of teamwork, compassion, integrity, trust, ownership & excellence. Click here to learn more.
As vice president of culture, Tria Deibert has the unique opportunity, and privilege, to work with 35k+ team members to intentionally design and nurture Hackensack Meridian Health’s shared culture and exceptional team member experience.
In her role, Tria is responsible for building a culture of transformation with a specific focus on strategy, team member engagement, voice of the team, storytelling, recognition and partnering to co-design peak experiences and meaningful moments all along the team member journey.
Though she leads the culture work, Tria credits the adoption of Hackensack Meridian Health’s shared culture to the 600+ culture circle members leading by example across the frontline of the network. They are the Creative, Courageous, Compassionate, Collaborative and Connected individuals who have shaped a team member experience that makes Hackensack Meridian Health a Certified Great Place to Work.
Tria has been with Hackensack Meridian Health since 2005, when she joined as marketing manager for Riverview Medical Center. She has held various leadership roles, including director of marketing and customer experience and vice president, experience marketing. Prior to working in health care, Tria was a marketing executive in b-to-b publishing at Ziff Davis, Crain Communications and Advanstar. She is thrilled to be pursuing her master’s degree in Organizational Leadership from Rider University.
The Wambi PFAC serves to look at patient and family experiences in healthcare organizations “through the patient’s eyes.” Collectively, we use personal experiences and first-hand knowledge to improve how healthcare is delivered, how communication is handled and the overall patient/ provider relationship. The council members consist of patients, patient’s family members and is supported by the Clinical Team at Wambi.
Ray has been a volunteer for 13 years. His first 6 years were as a patient advocate, where he spoke to many diverse patients about their issues and experiences, then providing input for potential actions to improve patient well-being. For the last 7 years he has worked in our distribution center delivering supplies to all areas of the hospital, exposing him to many policies and procedures throughout the complex. Ray also volunteers at several other non-healthcare activities.
He has 5 children and 8 grandchildren with his wife of 58 years, Sandy. Sandy has been hospitalized many times over the years, giving Ray exposure to procedures and policies good and bad, and what could be done more efficiently.
With a background in project management and construction code enforcement, John currently works in municipal government in Red Bank, NJ, home to Hackensack Meridian Health’s, Riverview Medical Center (RMC).
“On March 5, 2018 I arrived at RMCs Emergency Department in serious condition with Bacterial Meningitis Type B, Septic and with Pneumonia. Shortly thereafter I was admitted to ICU in Critical Condition and placed on a ventilator for the next 4-5 days. The caregivers worked around the clock to save my life. On the fifth day I was extubated and awoke for the first time and moved to the 5 South Telemetry Unit. There I spent the next six days on my way to recovery. I lost 30 pounds in five days. There I would take my first exhaustive few steps, walk ten feet, and earn my way to 5 North Rehabilitation. For the next two weeks, I willed myself to endure intensive physical and speech therapy to not only survive but to thrive! Riverview Medical Center saved my life. I returned to work with only correctable hearing loss due to the meningitis.”
That’s his story, that centers around the caregivers who worked tirelessly. Wambi inspired him to discover just how important it is to recognize our health care providers.