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East Orange General Hospital Case Study

A hospital leverages the power of patient-driven gratitude to improve retention and patient experience.

East Orange General Hospital (EOGH) in New Jersey credits Wambi’s platform as a contributing cause of its organization’s transformational changes that significantly reduced nurse turnover in a 2019 study.

Download the East Orange General Hospital Case Study to learn how the power of gratitude helped improve RN Annualized Voluntary Turnover by 53%.

At East Orange General Hospital (EOGH) in Orange, NJ, the top priorities in 2019 included improving patient experience and building a positive work environment to boost retention and performance for its entire organization, including non-clinical and clinical team members. How did Wambi help EOGH with achieving their key strategic initiatives?

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THE CHALLENGE

Burnout among clinicians is a major problem in the U.S. healthcare system that is linked to…

HIGH TURNOVER RATES

COSTLY ERRORS

NEGATIVE PATIENT FEEDBACK

HOW WAMBI HELPED

The impact of sharing patient and family recognition has been one of the contributing factors that has led to East Orange General Hospital experiencing a 53% improvement in RN Annualized Voluntary Turnover since July 2019.

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