Tune in now to the final Season 4 Moments Move Us episode with Rebecca Coren 🎧

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New Podcast Episode:

Creating Change Through Connection: Leadership Lessons from Season 4 with host Rebecca Coren

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Healthcare Series: Building an Army of Culture Champions | Tria Deibert
Other Posts at Wambi
Healthcare Series: Building an Army of Culture Champions | Tria Deibert
Wambi Chat: Dr. Bonnie Clipper + Julia Geer
Wambi Chat: Dr. Bonnie Clipper + Dr. James Dickens
Healthcare Series: The Impact of Social Network Mapping on Engagement | Greg Matthews
Healthcare Series: Building an Army of Culture Champions | Tria Deibert
Tuesday, 01 September 2020
Healthcare Series: Building an Army of Culture Champions | Tria Deibert

Tria Deibert, VP of Culture at Hackensack Meridian Health, is a warrior for organizational culture. As a culture leader herself, she understands it takes a team, not a person, to build company culture. In today’s episode, you’ll hear Tria talk about the challenge of merging two organizations and the lessons she learned from that experience.

Truth You Can Act On
  1. Spend time making the vision, mission, and values real and livable.
    Supporting Quote:
    Tria Deibert: [6:54]“Your mission, vision, and beliefs, can’t just be a beautifully written statement. It needs to be real and livable. Finding the balance of that, what’s real and livable as you’re bringing organizations together, is really where the magic is.
  2. Create core beliefs and reiterate them constantly.
    Supporting Quote:
    Tria Deibert: [13:22] “When we did our research, we learned what the team valued, and that informed the development of our core beliefs. And what we heard thematically was teamwork, human experience, quality,  being highly reliable, and innovation. So, those are all great things to value, especially in healthcare, and they certainly speak to the mind, but when I looked at them, they didn’t speak to my heart, and I didn’t know that they would speak to our team members’ hearts. So we crafted our core beliefs. As I mentioned before, they’re affectionately known as the four CS kind of with this knowledge in mind. And so, you know, born out of that discussion was creative, courageous, collaborative, and compassionate. And so innovation became creative. I will do my part to make things better. Quality and HRO became courageous. I will do the right thing. Teamwork became collaborative. I embraced teamwork, and the human experience became compassionate. I am the human experience.
  3. Equip employees to be good storytellers of your brand and your culture.
    Supporting Quote:
    Tria Deibert: [12:24] ”The culture has to be really reflective of who you are and who you aspire to be. And the only way to get there is to listen, to and involve your team members, understand what they hold dear, and really work with them to create the future they want to see.”
  4. Be clear on the “why,” then give a really clear path letting them know the “how”.
    Supporting Quote:
    Tria Deibert: [16:01] “I worked with our culture champions to equip them with the key messages
    and materials. So I was very clear on the why, but they owned the, how. And really what made
    this successful was we gave them a structure. We gave them materials, but they were selected
    for a reason, and we really gave them the power and the ability to bring these messages and
    these ideas forward in different events that were specific to where they were.”
Book Recommendation

The Art of Racing in the Rain by Garth Stein – Buy Here.

Sponsored by Wambi

In collaboration with Wambi, the Gut + Science Podcast Healthcare Series hosted by Nikki Lewellen, Director of Partnerships at Wambi, highlights accomplished, people-first healthcare CEOs (and executives) that share their powerful mindsets, experiences and tools that have helped them succeed. The show encompasses all areas of human capital at work and the successful best practices that breed healthy, engaged organizations.

Subscribe to Gut + Science

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Wambi Chat: Dr. Bonnie Clipper + Julia Geer
Tuesday, 25 August 2020
Compassion is a renewable resource

Listen in as Dr. Bonnie Clipper and Julia Geer, seasoned Healthcare Technology Executive focused on innovation and launching first-class technologies, discuss compounding stress in the USA and how admission of difficulty and developing a mindful pause is necessary to be able to tap into compassion and gratitude.

Develop a pause between a stimulus and response.

Love this? Explore the series.

To learn more, connect with Julia Geer or LinkedIn.

There’s more to explore in Wambi world! Click here to subscribe and keep your pulse on what we’re doing in the healthcare engagement space with thought leaders and the inspiring realm of employee recognition and gratitude.

Wambi Chat: Dr. Bonnie Clipper + Dr. James Dickens
Tuesday, 18 August 2020
It's not only about showing up, but "showing out"

Listen in as Dr. Bonnie Clipper and Dr. James Dickens, Senior Program Manager at the Center for Medicare and Medicaid in Dallas, discuss how nurses are consistently viewed as the most trusted profession in the US and should be at the table to give their perspective on all that is happening in our world.

Diversion and inclusion matters.

Love this? Explore the series.

To learn more about Dr. James Dickens:

  • Follow @JLDickensNP on Twitter
  • Connect with Dr. James Dickens on LinkedIn

There’s more to explore in Wambi world! Click here to subscribe and keep your pulse on what we’re doing in the healthcare engagement space with thought leaders and the inspiring realm of employee recognition and gratitude.

Healthcare Series: The Impact of Social Network Mapping on Engagement | Greg Matthews
Tuesday, 18 August 2020
Healthcare Series: Navigating Toxic Leadership | Dan Weberg

Greg Matthews is an award-winning health innovator out to radically disrupt and improve the healthcare industry’s archaic methods for assessing true sources and patterns of influence. As an advisor to dozens of the largest and most successful healthcare companies in the world, he knows how to understand and quantify physicians’ behavior, networks and patterns of influence. On today’s episode, he shares his passion for data-centered innovation and how it affects engagement.

Truth You Can Act On

1. Engagement is about being part of something larger than yourself.
Supporting Quote:
Greg Matthews: “being able to connect yourself to a higher ideal is a big part of engagement and being able to do things that you couldn’t do on your own by being a part. Of a group of people focused on that.”

2. The connections your organization requires to function don’t follow your org chart.
Supporting Quote:
Greg Matthews: “that doesn’t necessarily mean that you have to throw out your org chart and replace it with a social network diagram, but that social network diagram can help you to actually understand how your organization functions on a day to day basis. It can show you where there are. Traps and blocks, uh, in communication and connection. It can show you where there are opportunities to enhance, um, communication and connection between individuals, between departments.

3. Promote the work of individuals on an organizational level.
Supporting Quote:
Greg Matthews: that doctor doesn’t necessarily have to adopt social networking behavior on their own. They don’t have to necessarily be responsible for emailing their colleagues to say, Hey, here are some cool things that our hospital is doing. The hospital can simply feature them in their content. Almost every employee loves to have the kind of recognition from the organization that says, Hey, we love what you’re doing, and we want to feature it as a way of talking about the great things our organization is doing externally.

Book Recommendation

Snow Crash by Neal Stephenson – Buy Here.

Sponsored by Wambi

In collaboration with Wambi, the Gut + Science Podcast Healthcare Series hosted by Nikki Lewellen, Director of Partnerships at Wambi, highlights accomplished, people-first healthcare CEOs (and executives) that share their powerful mindsets, experiences and tools that have helped them succeed. The show encompasses all areas of human capital at work and the successful best practices that breed healthy, engaged organizations.

Subscribe to Gut + Science

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