Patient & Family Engagement
Empower Patients, Improve Experience
Patients and their family members are impacted by countless healthcare workers during their time of care, but keeping track of the people who cared for them is difficult, and figuring out how to personally thank them is even harder. Wambi is a patient engagement solution that collects real-time, anonymous feedback from patients for those who are involved in their care experience. By collecting these positive stories and gratitude in the moment, Wambi helps recognize team members for their outstanding work to ultimately improve patient experience.
“Wambi has given us the opportunity to provide feedback directly from our valuable asset, our patients, on the care they are receiving. One of the most inspiring moments I’ve had this year was watching a nurse read her reviews and say through tears, Wow! I am really making a difference.”
But wait – there’s more
The beauty of Wambi is that patients and families can anonymously recognize care providers during their stay. But did you know they can also share your thoughts publicly? Through Carepostcard.com, anyone can send a Wambi to an individual care provider, staff who made their stay comfortable, or even an entire unit who made your stay amazing…and the best part is, it’s shared publicly for the world to see.