A Healthcare Experience Solution to Improve Human Connection

New for Gratitude Month: Retaining Healthcare Team Members During “The Great Attrition” White Paper

Reimagining Recognition

Created as a cultural transformation solution in an inpatient hospital setting, Wambi’s unique approach is based on the premise that there is a fundamental connection between employee and patient experience: to impact either, you must impact both. Our platform enables individualized recognition so employees feel known, respected, and more connected.

Discover how gratitude can transform human connection for all with Wambi.

Gratitude. Kindness. Blast Off!

Simple to deploy and fun to use, Wambi transforms the healthcare experience for patients and staff through the power of gratitude. Gamified engagement technology delivers real-time feedback from patients and team members that recognizes and motivates optimal care. Our fully configurable SaaS solution helps increase workforce engagement, reduce clinician burnout, and drive higher patient satisfaction by celebrating the meaningful moments your team members share every day.

Features and Benefits

Actionable Insights

Team Member & Manager Dashboards, Leader Data & Analytics

HR and IT gurus rejoice! Dashboards provide visual storytelling and highlight insights, while detailed reports gauge patient satisfaction, team member performance, and organizational goal-tracking to help measure strategic initiatives.

Real-Time Patient Voice

In-the-Moment Patient Feedback, Coaching & Mentoring

By empowering patients with a contactless way to recognize healthcare workers during their stay, Wambi improves patient experience AND employee engagement. The result? Clients see a 5-10% improvement in HCAHPS in just one year.

Meaningful Recognition

Patient-Driven, Peer-to-Peer, Wambis and Celebrations

Every single moment is a chance to celebrate the beauty of human connection! From patients, to peersm to teams, individual and group recognition means we’re all in this together and we’re stronger for it.

Gamified Engagement

Challenges, Traits, Games & Gifts, Organizational Values

We understand the power of the “Congratulations!” message after completing a challenge. Individual and team challenges and personalized profiles keep team members smiling and logging into Wambi daily.

Easy Administration

Stress-Free Deployment, Custom Branding, Robust Configuration

Implementing Wambi’s healthcare experience solution is smooth sailing. Easy system configuration allows practically endless personalization to make it your own.

Integrations & Security

Single Sign On, HRIS Automation, Compliance

For all the questions your Chief Information Officer has, the answer is a resounding, “Yes!” From single sign-on to automated user syncing, Wambi has all your HIPAA, privacy, and security bases covered.

What Our Clients are Saying About Wambi!

For years one of the top areas of improvement at East Orange General Hospital (as indicated by our employee satisfaction surveys,) was rewards and recognition. Staff valued feeling recognized for the great work that they do even higher than compensation. Wambi has given us the opportunity to provide feedback directly from our most valuable asset,our patients, on the care that they are receiving. One of the most inspiring moments I’ve had this year was watching a nurse read her reviews and say through tears ‘Wow! I really am making a difference.’”

Paige DworakPresident and CEO of East Orange General Hospital

When you recognize a team member using Wambi, you and the team member immediately have feeling of both proud, gratified, and happy. There’s a human connection that creates a shared bond, that ultimately transforms a culture and an organization. Simply put, if you have happy and engaged team members, that will overflow and result in more happy and healthy patients.

William DistanislaoVP of Operations, Hackensack Meridian Health

Wambi’s platform not only delivers recognition fostering overall care team well-being… but data analytics to leverage decision making. Wambi has provided the ability to mesh the cultures of medicine and business in a comprehensive and strategic manner while creatively bringing fun into the workplace and motivating that human connection. For more information, read the Culture of Gratitude Whitepaper.

Kelli O’Brien, RD, MBAFormer Chief Hospital Executive at Riverview Medical Center

Wambi’s data is integral to improving our operations, our patient and staff experience, and our HCAHPS scores. With about 500 reviews each month, it provides the immediate, frequent feedback needed to recognize and reward our dedicated staff. And it tells us if operational changes we make on a unit are improving staff responsiveness and patient satisfaction, whereas it takes six months to get that feedback from HCAHPS. For more information, read the Predicting HCAHPS Case Study.

Dr. Fermin Barrueto, Jr., SVPSVP and Chief Medical Officer at Upper Chesapeake Health

Case Study: Wambi is an Early Predictor of HCAHPS

Improving communication outcomes is what Wambi does best! Download our case study if you are interested in:

More effectively engage patient physicians, healthcare staff, and leaders
Get real-time feedback from all key stakeholders
Boost response rates from patients and families

Start Transforming Your Culture Today

Invest in your people to improve employee retention and patient satisfaction. The more emphasis the healthcare industry places on emotional health and well-being, the more you’ll see a thriving, inspired workplace with strong organizational performance and team effectiveness. Discover how Wambi’s healthcare experience solution supports your patient care and employee engagement strategy.

A Holistic Healthcare Experience Solution