Tune in now to the latest Moments Move Us episode with Rhonda Brandon, SVP and Chief Human Resources Officer at Duke University Health System 🎧
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New Podcast Episode:
Rise & Lead with Rhonda Brandon
What you’ll learn:
Jeremy Segall, Assistant Vice President and Chief Wellness Officer at NYC Health + Hospitals, exemplifies the power of small actions and authentic leadership in transforming healthcare.
In this episode, Rebecca speaks with Jeremy, whose path weaves through New York’s vibrant musical theater scene, hospitality, and life coaching, ultimately leading to a deeply meaningful career in healthcare. Jeremy shares the lessons he’s learned from his unique experiences, emphasizing the importance of embracing diverse perspectives and fostering genuine connections within teams.
Jeremy also reflects on the seismic shifts brought by COVID-19, revealing how the pandemic exposed healthcare workers’ struggles and spurred crucial conversations around trauma and resilience. His focus on mental health, kindness, and self-care has reshaped workplace culture, reducing burnout and fostering a sense of purpose among healthcare staff.
“Your kindness, your positive approach to helping another be the best version of themselves is what we need to echo out and reverberate during very uncertain times that make the day worth it, even if it continues to be challenging mentally, emotionally, physically, or spiritually.”
“It’s about how can we create a community where conversation and transparency is at the heart of all that we do with humanistic value.”
“The more we lean into the diverse viewpoints and perspectives of lived experience of others and to bring that around the table, not just to say, ‘Oh, you can have a seat at the table, but you belong at the table’ to have your voice heard in solutions, in policy, in protocol, in actual workplace standards of practice. That’s where you start to see a big difference made in how teams come together, how a system comes together, but also how an individual can flourish and feel more engaged in their own workplace.”
“A large part of being any leader is to practice vulnerability, to embody it, to not just talk the talk, but to walk the talk in terms of sharing who you are.”
“The best thing any leader can show is recovery. Recovery from a moment, day to day and interpersonal moments. The dynamics of a team and the recovery of how you help the team move through that, even with yourself and the role you play. The recovery of a patient and the recovery of when things don’t go right. that’s what life is all about. It’s learning lessons, and if we can just realize that as leaders, we can just continue to highlight lessons learned and share that with each other, that’s what can make all the world of a difference.”
Explore transformative stories from healthcare executives as they share impactful moments of human connection from their professional journeys.