Tune in now to the latest Moments Move Us episode with Erica DeBoer, RN, MA, CCRN, CNL, Chief Nursing Officer at Sanford Health 🎧
Wambi has been named one of “Best Fit” Mental Health Services & Solutions by ANA\California.
Real-time recognition is the driving force of the Wambi platform. Our holistic solution impacts patients, frontline staff, and every member of your organization.
Our innovative employee recognition solution leverages gamification to positively transform the employee experience. Calculate your ROI, explore data insights, and read more about our success stories.
New Podcast Episode:
Choosing Joy: Personalizing Workplace Culture & Patient Care with Erica DeBoer
Discover how improving culture leads to greater retention, patient experience, and organizational performance.
The increasing costs of turnover in healthcare have never been higher, with retention challenges negatively affecting remaining employees, patient care, and organizations’ bottom lines. Even the most purpose-driven healthcare workers can become demoralized, disengaged, and overwhelmed by burnout.
For health systems that are serious about being an organization people love and that employees don’t want to leave, creating an environment that supports the needs and wellbeing of their healthcare professionals must be a top priority.
Millions of positive interactions are shared every day in healthcare; however, there is a tendency to concentrate on the negative. Wambi changes the healthcare paradigm by focusing on the positive and creating opportunities for meaningful connection. It is the first and only engagement and recognition system that engages both patients and healthcare professionals.
As a solution that uniquely supports and understands both the joys and challenges of working in healthcare, Wambi is driven by the belief that employee experience, patient satisfaction, and organizational culture are inextricably linked. Wambi’s dedication to highlighting impactful daily moments creates a real-time feedback loop that empowers patients, delights employees, diminishes burnout, and drives positive organizational culture.
Units that sent more team recognition than average on Wambi saw a
39% improvement in retention
Units with increased patient utilization in Wambi saw a
12% improvement in year-over-year performance in HCAHPS “top-box” scores.
Within these responses, there was a 26% improvement in patients indicating they would “strongly recommend” the hospital.
All units using Wambi saw a
25% year-over-year increase in HCAHPS response rate
18% average improvement in retention
“I feel a deep sense of fulfillment when a patient expresses their appreciation for the care they received. . . . It reassures me that my efforts to enhance their experience have made a positive impact. I feel encouraged and motivated to continue advocating for patients knowing that my work is recognized and valued. Also, it gives me a sense of pride to know that I played a part in creating a positive and memorable experience for the patient.”
— Patient Experience Specialist