Tune in now to the latest Moments Move Us episode with Rhonda Brandon, SVP and Chief Human Resources Officer at Duke University Health System 🎧
Wambi has been named one of “Best Fit” Mental Health Services & Solutions by ANA\California.
Real-time recognition is the driving force of the Wambi platform. Our holistic solution impacts patients, frontline staff, and every member of your organization.
Our innovative employee recognition solution leverages gamification to positively transform the employee experience. Calculate your ROI, explore data insights, and read more about our success stories.
New Podcast Episode:
Rise & Lead with Rhonda Brandon
Meet Estrella Parker of Satellite Healthcare / WellBound
“As human beings, we are not doing things. We are actually doing things because they’re meaningful to us. That is what inspiration is really about, and in the modern workplace we’re so driven by technology and we’re getting pinged all the time and everyone has learned how to be productive. It’s really important to inspire people so that their whole being shows up in the situations they’re in at work.”
Listen to hear how Satellite Healthcare / WellBound uses listening and inspiration to create a meaningful employee and patient experience.
Estrella Parker emphasizes the Wambi value of compassion in her recommendation to actively listen to colleagues and carve out the deliberate space to do so.
“Start with listening and when you’re listening, you give space to that person you’re listening to. Sometimes we listen through surveys, right? And so one of the things that we do is really pay attention to what people are saying, what our patients are saying, and when you couple that with what the organization is about the mission that we have, the values that we have, it becomes then a task of making sure that we connect that. We connect the meaning of what they’re doing, the meaning of their role, the meaning of the situation, to what matters to them and to what matters to the organization.”
The Resilience Workbook – Strengthen your organizational resilience and align team goals with The Resilience Workbook, a free 12-page resource to mitigate clinician burnout. Download it here: https://wambi.org/building-culture-of-resilience-workbook/
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Dr. Bonnie Clipper, DNP, MA, MBA, RN, Chief Clinical Officer at Wambi was joined by Bonnie Barnes, CEO and Co-founder of The DAISY Foundation, a two-decades-old initiative that has been celebrating nurses in over 4800 healthcare facilities and schools of nursing around the world, to lead this inspiring conversation on the powerful habit of storytelling. When asked, “what excites you the most about the work you’re doing right now?,” Bonnie Barnes shared:
“Over the last several years, and especially since the start of the pandemic, our entire health system is turning its attention to the focus on well-being of staff. And the well-being of nurses, as we all know, is critically important before someone can take care of somebody else they’ve got to be taken care of themselves.”
For more from Bonnie Barnes, listen to her Gut + Science podcast episode on “Providing Meaningful Connection.“
Why does storytelling matter? The meaningful stories of what nurses do for the betterment of society and the gratitude stemming from that recognition contributes to a nurse’s well-being and resilience. As thousands of nurses grapple with the hardships of the pandemic, employee retention is presenting a challenge to the field. Getting personalized recognition is powerful tool in supporting staff morally, emotionally, and physically.
During this conversation, Bonnie and Bonnie were joined by two DAISY award winners, Albert Sagaoinit from Methodist Hospital of Southern California in Arcadia, California, and Bryan Gough from Jersey Shore University Medical Center (part of the Hackensack Meridian Health network) in Neptune, New Jersey. Both recipients shared similarities in their professional journeys: their nursing pursuits were second career opportunities after they felt something “missing” in previous roles and their wives are also nurses. Here’s what each honoree had to say about the positive influence of being recognized through DAISY and Wambi.
Bryan Gough on the Patient Care Experience We had to be those advocates for the patients so to be recognized on a national level for as something as big as DAISY made it really feel like I was doing the right thing and and honestly, I am just going to keep doing what I’m doing. Being recognized like this really solidifies in my mind that I’m in the right field. I truly love what I do and look forward to going to work every day. Thanks for letting us share our stories.
Albert Sagaoinit on the Patient Care Experience Sometimes, when nurses are so busy, we tend to forget the emotional aspect of care, which is a vital part of a patient’s recovery. Whether you’re dealing with a patient or a family member, simple things like asking how their day was and helping them make phone calls to a loved one, or even sharing a good laugh can really impact the overall overall experience and the quality of care. When you send the patient home, or say goodbye for the day, and they mention how grateful they are to have you, only then do you realize you made someone’s life meaningful and that you did a good job.
Wambi is gifting a donation to The DAISY Foundation in exchange for your insights and feedback on our brand new release. Book a conversation with us today!
PHILADELPHIA, PA — May 6, 2021. Wambi, a holistic real-time recognition and culture transformation solution in healthcare, announces the winners of their first annual “Nurse of the Year” award.
To shine a light on the outstanding nurses serving our clients nationwide, Wambi launched the 2021 Wambi Nurse of the Year Award in anticipation of National Nurses Week, which runs May 6th to May 12th. Users of the Wambi platform were encouraged to nominate a peer who they believe embodies one of Wambi’s core values: Gratitude, Compassion, Joy, Imagination, and Fearlessness. The purpose of the annual initiative is to promote nurse recognition, inspire feelings of teamwork and camaraderie, and boost feelings of appreciation and optimism among nurses during the weeks leading up to National Nurses Week.
Users from all participating clients submitted nurse nominations, and Wambi received overwhelmingly positive feedback from executive leadership. Lisa Jennings, Director of Patient Experience at University of Maryland Upper Chesapeake Health Medical Center said, “The camaraderie of our team has grown exponentially over this pandemic and Wambi Nurse of the Year nominations have been a wonderful way for nurses to celebrate each other. The sentiments are so beautiful and healing.”
Eileen is a clinical nurse working in the ICU at University of Maryland Upper Chesapeake Health Medical Center in Bel Air, Maryland. Eileen was nominated by her peer, Tammie Alley, who said, “Eileen is a very compassionate nurse who is always looking out for her patients, and other nurse’s patients. I witnessed her compassion with a patient that was not hers but was in the process of dying and on COVID isolation. The patient’s family was unfortunately not able to be present during the time of her death. Eileen took time out of her busy schedule to sit with the patient and hold her hand. What great compassion.” Eileen responded to the news of winning by saying, “This is fantastic news and I am so honored. I couldn’t do it without the awesome team that I work with. The last year has been a trying time and our patients need us now more than ever. Being a nurse requires that we fulfill many roles for the well-being of our patients. We provide the hand to hold, the shoulder to cry on, the ears to listen, and the smile behind the mask! Nursing will never just be a job, it’s a calling.”
Eileen was chosen based on the strength of her nomination and its alignment with Wambi values. Because the Wambi platform reinforces that sharing gratitude is equally as important as receiving recognition, both Eileen Keuster and Tammy Alley will receive a free pair of BALA Twelves Premium Nursing Shoes.
Five honorable mentions were also selected, each aligning with one of Wambi’s key values.
Declaring the Wambi Nurse of the Year Award a success in uniting nurses and promoting gratitude during these demanding times, Wambi CEO and Co-founder Rebecca Metter adds:
“There has never been a more important time to thank the nurses who are at the bedside, day after day, providing compassionate care. While the outpouring of gratitude from patients and Americans as a whole is priceless, so too is the message of appreciation a nurse receives from her peers and colleagues, recognizing their hard work and dedication to serving others. Wambi is proud to be part of the sharing of these moments.”
Wambi’s holistic real-time recognition and culture transformation solution improves the healthcare experience for patients and staff through the power of gratitude. Its gamified technology delivers real-time feedback from patients and other team members that recognizes, rewards, and motivates optimal care. With the proven ability to increase workforce engagement, reduce clinician burnout, and drive higher patient satisfaction, Wambi improves human connection for all.
For additional information, please visit www.wambi.org.
Meet Bonnie Barnes of The DAISY Foundation
“Those stories bring nurses back to their why. We hear all the time, ‘Thank you for reminding me why I became a nurse.’ This sharing of extraordinary, compassionate care brings those organizations’ missions and values to life and helps the nurses remember why they started on this career. Then the behaviors that they described become examples for everybody else to follow.”
Listen to hear how The DAISY Foundation honors nurses each year and how incorporating meaningful recognition in your organization is essential to combating burnout and nurse turnover.
Bonnie Barnes models the Wambi value of joy as she identifies the key component of meaningful recognition: the personalization aspect.
“The way that I think about meaningful recognition as it’s been described in the literature is that it’s recognition on steroids. What makes it meaningful is it’s personal. It’s personal to the recipient. It’s specific about what is being recognized for that person or for that nurse. It has a long lasting impact on the person who’s receiving it, it acknowledges specific behavior, and very importantly, the impact it had on a patient, family member, or coworker. It’s relevant to the situation and the nurse’s contribution.”
Meaningful recognition fuels everything at Wambi. In honor of nurses, we’d like to invite you to our celebration of uplifting and recognizing the essential contributions of nurses nationwide. This resource hub is filled with workbooks, toolkits, a nurses gift guide, upcoming nurse-related events, inspiring reads, partner initiatives, and a spotlight on the 1st Wambi Year of the Nurse Award. Visit our National Nurses Week Hub today!