On July 23rd, Wambi had the opportunity to host an incredible panel of leaders representing some of the largest health systems in the United States to share their experiences leading through the pandemic. We gained some detailed insights on how they are navigating the radical changes and what is taking top priority at this time. We heard about things like: diversifying resources, simplifying and innovating organizational communication, creating new leadership roles, intentionally recognizing employees and tightening organizational culture (and so much more). Each of these leaders inspired us with their positivity and their sharing of gratitude. The hour was absolutely loaded, we encourage you to watch the recording.

CLICK HERE TO WATCH THE EVENT RECORDING

As a gift, we’ve packaged a 30-minute strategy session to share out best practices to help you build a culture of gratitude at your workplace. Book your strategy session here.

BOB GARRETT
CEO of Hackensack Meridian Health

SHANTHI MARGOSCHIS
CNE of Kaiser Permanente San Jose Medical Center

DENNIS MURPHY
CEO of IU Health

MICHELE VOLPE
CEO of Penn Presbyterian Medical Center

The Honorable Dr. David Shulkin was the Ninth Secretary of the US Department of Veteran Affairs, and served in President Trump’s cabinet as the only cabinet member confirmed unanimously by the Senate. Secretary Shulkin previously served as the Under Secretary for Health. Having been appointed by President Obama and prior to coming to be a secretary, Shulkin served as Chief Executive of leading hospitals and health systems, including Beth Israel in New York City and Morristown Medical Center in northern New Jersey.

He is the University of Pennsylvania Leonard Davis Institute Distinguished Health Policy Fellow and has been named one of the Hundred Most Influential People in American Healthcare. He’s the author of the best-selling book, “It Shouldn’t Be This Hard to Serve Your Country”, is a board-certified internist, and is married to his medical school classmate.

Join Dr. Bonnie Clipper and Will Hudson, COO/CFO/Director, Office of Financial and Support Services at Harris County Public Health, as they discuss the best ways leaders can show up and better world during these challenging times is to come together, listen, embrace the situation, be comfortable in the uncomfortable and put people first.

To learn more, connect with Will Hudson on LinkedIn.

There’s more to explore in Wambi world! Click here to subscribe and keep your pulse on what we’re doing in the healthcare engagement space with thought leaders and the inspiring realm of employee recognition and gratitude.

The Gut+Science Healthcare Series, sponsored by Wambi, brings the best influencers and leaders in healthcare to share best practices, stories, and lessons to build stronger people-first healthcare institutions.

Terry Hamilton, Executive Vice President and System Chief Operating Officer at Lakeland Regional Health, is a long time leader in healthcare. What stands out about Terry is how passionate he is about the people side of the business. For him, sharing gratitude and recognizing employees for the important work they do well is what being a leader in healthcare is all about.

1. Say thank you and say it often.
   [19:13] “The most fundamental thing you can do to demonstrate gratitude is to say, thank you. And then you have to know what you’re saying. Thank you for, so you have to be intentional about finding the things that your people are doing that are great and say, thanks for that specific thing.” [19:29]
2. Carve out one on one time.
   [16:25] our standard tools are gone. So being there and saying the right thing and providing assurance and trying to enter into this as much as you can with them is the illustration to me of gratitude for workers at this particular time. [16:41]
3. Call people by name.
   [25:06]I wanted to thank him, but I didn’t know his name. And I’ve always been nice to my housekeeper, but I didn’t know his name. And I resolved from that moment. I’m never not going to know. My housekeeper’s name because that’s a measure of gratitude as well. And a measure of recognition. [25:24]

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In collaboration with Wambi, the Gut + Science Podcast Healthcare Series hosted by Nikki Lewellen, Director of Partnerships at Wambi, highlights accomplished, people-first healthcare CEOs (and executives) that share their powerful mindsets, experiences and tools that have helped them succeed. The show encompasses all areas of human capital at work and the successful best practices that breed healthy, engaged organizations.

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