Tune in now to the final Season 4 Moments Move Us episode with Rebecca Coren 🎧

About Wambi
Meet The Team Our Partnerships Advisory Councils Newsroom Join Our Team

 

 

Wambi has been named one of “Best Fit” Mental Health Services & Solutions by ANA\California.

Platform
Leaders Team Members Patient & Family Engagement Download App

Real-time recognition is the driving force of the Wambi platform. Our holistic solution impacts patients, frontline staff, and every member of your organization.

Why Wambi
ROI Calculator Testimonials Actionable Insights

Our innovative employee recognition solution leverages gamification to positively transform the employee experience. Calculate your ROI, explore data insights, and read more about our success stories.

Resources
National Nurses Week Blog Studies and Papers Podcast Events and Webinars Videos COVID-19 Resources

 

New Podcast Episode:

Creating Change Through Connection: Leadership Lessons from Season 4 with host Rebecca Coren

Request a Demo
About Wambi
Meet The Team Our Partnerships Advisory Councils Newsroom Join Our Team
Platform
Leaders Team Members Patient & Family Engagement Download App
Why Wambi
ROI Calculator Testimonials Actionable Insights
Resources
National Nurses Week Blog Studies and Papers Podcast Events and Webinars Videos COVID-19 Resources
Request a Demo
On-Demand Webinar: Patient Experience Learnings To Improve Staff Well-Being
Other Posts at Wambi
On-Demand Webinar: Patient Experience Learnings To Improve Staff Well-Being
A Call To #StopAsianHate
Podcast: Dr. Scott Rissmiller on "Practicing Intentional Leadership in a Virtual World"
Free Editable Daily Planner
On-Demand Webinar: Patient Experience Learnings To Improve Staff Well-Being
Wednesday, 24 March 2021
Recorded 3.18.21

On March 18, 2021, the second installment of the Wambi healthcare executives panel discussions was held with a jampacked cast of patient experience experts.

CEO and Co-Founder of Wambi, Rebecca Metter, alongside healthcare advisor Dr. David Shulkin, the Ninth U.S. Secretary of Veteran Affairs, drove robust discussion about patient experience, from macro strategies down to micro solutions. As leaders on patient experience, our panelists shared stories, learnings, and healthy solutions that strengthened the resolve and resiliency of their teams. Here are some key takeaways from the conversation:

  • The most limited resource during a pandemic is the people working in healthcare.
  • Addressing caregiver burnout is one of healthcare’s biggest opportunities to improve patient experience.
  • Trust is not only critical, but also a foundational need. It is also not finite.
  • Leaders need to monitor and take proactive steps, rather than wait for team members to speak up.
  • Burnout in healthcare professionals looks different than in other professions. Burnout among healthcare workers is intrinsically tied to compassion fatigue;  people join the force because they care but the demands for that care exceeds their capacity to care.
Register for the On-Demand Recording

Access The Recording Here

About the Panelists

Dr. Adrienne Boissy, Chief Experience Officer at Cleveland Clinic (Ohio)

Dr. Adrienne Boissy co-chairs the Empathy and Innovation summit, the largest independent summit on patient experience in the world.

Megan Chavez, Vice President of Patient & Family Experience at Cook Children’s Healthcare System (Texas)

Megan Chavez has dedicated the last 20 years as an experience leader in large healthcare organizations to better the human experience and reduce preventable suffering.

Sven Gierlinger, Chief Experience Officer at Northwell Health (NYC)

As Chief Experience Officer for Northwell Health, one of the largest Integrated Delivery Networks in the country, Sven Gierlinger is driving culture transformation grounded in patient centeredness and empathy.

Amy Mansue, President of Inspira Health Network (New Jersey)

In addition to her duties as CEO and President of Inspira Health Network, Amy Mansue was appointed Regional Coordinator in Central New Jersey by Governor Murphy amid the COVID-19 pandemic.

Dwight McBee, Senior Vice President and Chief Experience Officer at Jefferson Health Enterprise (New Jersey and Pennsylvania)

Dwight McBee has oversight for continuous improvement of the patient experience for Jefferson Health New Jersey’s integrated healthcare network servicing over 120 thousand inpatients and 3 million outpatients yearly.

Sharing our Best Practices

Wambi focuses on addressing the patient and team member experience through a unified and holistic recognition and engagement tool. In light of a major new release of our platform, which includes real-time actionable patient and team member experience insights that lead to improved human connection and drive behavior change and uplift people where it matters, we invite you to request a demo today. As a special gift, you will get a free copy of The Rabbit Effect by Dr. Kelli Harding with a completed Wambi demo. The Rabbit Effect is a meaningful read on the science of kindness.

A Call To #StopAsianHate
Friday, 19 March 2021
Racism has no place here.

It is often challenging to find the words in times like this but so important we do and show up.  Not just for our own self-reflection but the people around us who mean so much and should not have to fight for their basic human rights. What happened in Atlanta is abhorrent and we all must come together to #StopAsianHate for our AAPI sisters and brothers.  Silence is acceptance and we must speak out against hate and do so inclusive of ALL marginalized groups.  As part of my personal commitment to this, some of you may have heard me mention Atlanta on the panel today when health equity was discussed.  All of our pain, healing work, liberation can coexist and will collectively make us stronger as individuals and a human race.

Creating a workplace environment where all identities are celebrated and included.

Workplaces are often another extension of our society and it is always my goal to exemplify and create the environment we want to see in the world. A space that respects all voices, perspectives and celebrates our unique heritages and diversity. And first and foremost, a space that leads with compassion not only recognizing the suffering of others but driven to take action, understand and uplift one another. It is through listening and seeking to understand that we can begin this important work.

To all of our amazing AAPI team members and beyond: We stand with you. We support you. We offer our compassion and what’s more, we will not be silent.

With strength and love,
Rebecca Metter | CEO, Wambi

Podcast: Dr. Scott Rissmiller on "Practicing Intentional Leadership in a Virtual World"
Monday, 15 March 2021
Healthcare Series: Practicing Intentional Leadership in a Virtual World | Dr. Scott Rissmiller

Meet Dr. Scott Rissmiller of Atrium Health: 

“With all we know about physician burnout, we want to be the absolute best place for a physician to care for patients. We launched a whole initiative two years ago, really focusing on caring for our physicians and our APS, breaking down the things that get in the way of why they went into medicine, which is to care for patients and to have that relationship with patients.”

Listen to the episode below to learn how Atrium Health has been able to provide workflow, focus, and a community to their employees in the struggle to combat healthcare burnout. 

Connecting to Wambis

Dr. Scott Rissmiller exemplifies the Wambi value of fearlessness when speaking on the importance of sharing authentic stories as a way to call people in and reconnect to one’s purpose.

“It’s even more important today for leaders to show up with positive energy and optimism while we tackle these tough problems. And be real, just like with our courageous conversations, don’t shy away from the things that might be a bit uncomfortable, because again, in this time of virtual, it’s easy to just stay at the surface level. Dig deep, make it consistent, and build people up. Then connect back to why we went into this to begin with. There is a practice that is just incredible, which is called connect the purpose, where we start every meeting, and I mean every meeting, with a patient story of how we have delivered incredible care, and what we meant to that patient.”

scott rissmiller quote

Want More? If you liked this podcast, listen to Vicki Hess’ podcast episode on Employee Engagement in Healthcare.

Additional Resources

Learn how University of Maryland Upper Chesapeake Health used Wambi to improve employee engagement and patient experience, and found that the Wambi platform is an early predictor of the HCAHPS. Download the case study here.

Subscribe Now

This Gut + Science episode is sponsored by Wambi. Don’t miss out on future episodes; subscribe today!

Subscribe to Gut + Science

  • Stitcher
  • Spotify
  • Apple Podcasts
  • Google Podcasts
Free Editable Daily Planner
Wednesday, 10 March 2021
Recognizing Progress

Achieve greatness, one task at a time. This month at Wambi is all about recognizing progress and charting growth. If you’ve been feeling overwhelmed by an out-of-control task list, one of the easiest ways to reduce stress is to get into the habit of mapping out your day. We’ve designed a free editable daily planner you can use on your desktop or tablet devices, or to print out whenever the need arises. Our one-page editable daily planner prioritizes mindfulness and gratitude. On top of outlining your day hourly, you can also list out your top priorities, chart your water intake, and keep track of any wellness habits. This is free for public use. Share this page with a colleague, friends, or family members today!

The Benefits of Using a Daily Planner

Why is a daily planner useful?

The benefits of being organized are countless, especially when it comes to overall mental health and well-being. Here are the top three reasons to use a daily planner.

    1. Actively Work on Time Management
      For those of us who suffer from time scarcity and forgetfulness, scheduling your daily tasks helps you be cognizant of when you’re tied up and when you’re free to tackle other activities. Using a daily planner reduces the risk of missed appointments, overscheduling, and allows you to carve out some time to decompress. Say goodbye to burnout!
    2. Alleviate and Reduces Stress
      With all the competing demands of our daily lives, it’s easy to feel overloaded and anxious. By adopting the practice of planning out our activities daily, we can de-clutter and release ourselves from the burdens of a chaotic mental environment. The daily planner helps you keep track of what has been done and what needs to be done, while freeing up precious mental bandwidth to think about more important things.
    3. Increase Productivity
      Having a daily planner leverages the power of small wins. It motivates you to stick to the goals you set during your day and every time you accomplish a task, you’ll feel instantly successful. Seeing a to-do list filled with checkmarks of completed tasks can impart a sense of confidence and enable us to stay accountable of our responsibilities.
Download Your Daily Planner Now

Download Editable Daily Planner Template Here

Print-Ready Version – Fits on a standard A4 (8.5 x 11″) page
Digital Version – Fully editable with a functioning .pdf viewer

Wambi Daily Planner Mockup

How to use the digital version of the planner: Open your editable file in a .pdf reader and begin typing out the date. You can type out priorities, tasks, gratitude, and notes in the editable text fields. When you complete a task, mark the boxes under ‘Done.’ Keep track of your daily water intake and wellness habits by checking the boxes too. Feel free to save the file under the specific date or don’t save it to begin anew each and every day.

More Resources

Download more free enrichment resources here:

  • World of Wambi Zoom Backgrounds
  • 2021 Desktop Calendar Wallpaper
  • The Gratitude Toolkit
English Español
  • Request Demo
  • Support
  • 619-389-2624

Take the first step in making a difference.

  • About Wambi
  • Why Wambi?
  • Resources
  • Contact Us

Subscribe

Subscribe
© 2025 Wambi
Privacy Policy
Security
Annual Cost
Annual Cost