Listen to Moments Move Us Season 2 Episode 6: Why Healthcare is the Ultimate Team Sport with Linda McHugh
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New Podcast Episode: Why Healthcare is the Ultimate Team Sport with Linda McHugh
Moderating our first executive leadership panel of the year was CEO and Co-Founder of Wambi, Rebecca Metter. Rebecca drove an engaging discussion to uncover major themes and pivots taken in light of COVID-19 and the new processes, habits, and mindsets that will positively impact the healthcare experience in the new year. As experts on establishing outstanding care experiences, our panelists shared stories and best practices that illuminated just how critical human connection is, and will continue to be, against the backdrop of our challenging climate. As an added bonus, we heard their unique perspectives on diversity and female leadership in a high-energy conversation that brought a fresh point-of-view to the latest learnings and innovation in healthcare experience.
As CEO and Cofounder of Wambi, Rebecca Metter is focused on strengthening Wambi’s core business by combining compassion, gratitude, and recognition with leading-edge innovation. This applies to how Wambi serves its clients as well as its internal team. Rebecca wholeheartedly believes that the culture at Wambi is a reflection of the impact Wambi seeks to make on the world. Through driving toward actualizing the mission through living the Wambi values, Rebecca has led the expansion of Wambi from a home-grown solution to a nationally recognized change-maker in healthcare.
Rebecca draws on her experience from multiple disciplines, including sales, technology, marketing, and law, which provide her with the unique insight necessary to build a global technology enterprise. Her passion for business and technology have been cultivated over the course of her career with LexisNexis. where she spent eight years in a variety of roles, winning numerous awards, which culminated in leading sales for the Managed Technology Services division. Rebecca is a national speaker on millennial engagement, gamification, and recognition. She has been featured by Thrive Global sharing the importance of mindfulness in the workplace – an area Rebecca is passionate about. Rebecca grew up in Lower Merion Township, just outside Philadelphia, PA. She attended New York University and received a Bachelor of Science magna cum laude and a Juris Doctor from Rutgers University School of Law.
Wambi focuses on addressing the patient and team member experience together. One of the many things Wambi does is collect real-time patient feedback that allows leaders to quickly act on trends, recognize folks, and change direction, if necessary. Download our latest case study to learn how the utilization of Wambi served as early an indicator of improvement in HCAHPS results.
A few minutes of mindfulness sets the tone for your day. Kickstart your morning with a happy thought and a glass of water. After a glass of water, eat a meal that will give you energy for the upcoming day.
Set personal or professional goals each week or month, or even for the year, so you have something to work towards. How will you contribute?
Find things to look forward to such as a hike with friends or a safe day out. As we come out of the pandemic fog, let the travel and adventures begin!
Perhaps one of the good aspects of 2020 was our ability to learn to become more flexible. Learn to live a more agile and flexible life. Build in the ability to change plans. Flexibility also builds resilience.
2020 has taught us how precious life is and why we should celebrate more big and small “moments” of our lives.
The importance of being grateful cannot be overstated. Whether for our health, our family & friends, our jobs, or our ability to serve. Think about developing a simple “trigger” each time you wash your hands to think about what you are grateful for. Here are easy ways to practice gratitude at work.
Written by Dr. Bonnie Clipper, DNP, MA, MBA, RN, CENP, FACHE and Chief Clinical Officer at Wambi
For this episode in our healthcare subseries, we’re revisiting our conversation with Dennis Murphy (@dennismurphy340), President and CEO of IU Health. Being smart and healthy is essential to running a successful organization.
IU Health is a healthcare mecca with 35,000 employees, 17 hospitals, and 400 locations statewide. Their culture is driven by one uniting mission: to make Indiana the healthiest state in the country.
Over the last 30 years, Dennis has amassed a wide range of leadership experience in organizations of all sizes. Along the way, he’s learned the building blocks for a healthy culture remain the same, whether you have 40 employees or 40,000.
How do you diagnose and improve your organizational health? Listen in as Dennis and Nikki break it down.
In collaboration with Wambi, the Gut + Science Podcast Healthcare Series hosted by Nikki Lewellen, Director of Partnerships at Wambi, highlights accomplished, people-first healthcare CEOs (and executives) that share their powerful mindsets, experiences and tools that have helped them succeed. The show encompasses all areas of human capital at work and the successful best practices that breed healthy, engaged organizations.
The Gut+Science Healthcare Series, sponsored by Wambi, brings the best influencers and leaders in healthcare to share best practices, stories, and lessons to build stronger people-first healthcare institutions.
Vicki Hess is an engagement expert, author, thought-leader, and speaker, and she is passionate about inspiring healthcare leaders to take action and transform engagement.
Listen in as she and Nikki reveal the tools you need to create the environment you want to work in: